A 99.9% Server Uptime
Our website hosting platform is based on a stable, topflight hardware architecture and a strongly tweaked version of Linux. This is why, no matter what your site is, or how many website visitors you have, or even in case there is a DDoS attack, our web hosting servers will remain up and your sites will remain visible online.
All our Linux website hosting packages plans include a 99.9% server uptime guarantee. And irrespective of which datacenter you pick, our guarantee stays the same.
A 99.9% Network Uptime
When you develop your very own cloud hosting system, it is vital to also build your own network architecture. This is the reason why we built a custom–configured internal network in all our datacenter facilities. Based on top–drawer Juniper routers and switches, our internal network allows for otherworldly fast data transfer rates and is also fully redundant.
Therefore, you can enjoy a 99.9% network uptime in our USA datacenter, in our United Kingdom datacenter, in our datacenter Finland, in our Eastern Europe datacenter and in our Australian datacenter, regardless of which hosting solution you’ve opted for.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting plans. If you’re not delighted by our hosting services, or if you consider them inadequate, or if you decide that you should use a Linux VPS packages rather than a cloud hosting package – we will give you a reimbursement, no questions asked.
All domain name registrations are nonrefundable, but you will continue to have full control of your domains even if you terminate your web hosting account with us.
24/7 Technical Support
If you happen to manage a hosting firm, your tech support engineers are of great importance. That is the reason why we’ve attentively gathered a highly proficient group of techs, each with lots of years of training behind his back. Thanks to them, we offer 24x7 support with all our hosting packages.
And not just that, our company offers a 1–hour response time guarantee. All client support tickets are responded to within an hour and our average support ticket response time is just twenty minutes!