An Intuitive Help Center
You’ll find almost all the answers to your questions in the user–friendly Help Center built into Pagesroot’s Web Hosting Control Panel. It features a huge knowledge base with frequently asked questions and exhaustive educational articles prepared by our professional help desk support team.
For those of you who wish to learn how to resolve a frequently encountered problem by watching a tutorial video clip, we’ve added a compilation of video tutorials to our Web Hosting Control Panel. All the how–to video clips are short and easy to comprehend. They offer you step–by–step presentations of various website administration operations.
A Sixty–Minute Ticket Response Guarantee
Our semi–dedicated servers are backed up by a 24x7x365 client care service and feature a 60–minute support ticket response time guarantee. Our expert techs will be available 7 days a week and will solve any issue that you could possibly come across within maximum one hour after the helpdesk ticket submission. In most instances, a response will be provided to you in less than twenty minutes.