1 hour ticket response
We are specialized in providing a quick and accurate reply to every client support ticket posted by a user. Our expert technical support team representatives will review your issue and will think of the most efficient option. We offer a 1–hour response time guarantee for all client support tickets. In fact, the average helpdesk ticket response time has proved to be 20 minutes.
A Top–Class Customer Care Service
We have a team of web hosting support professionals who are prepared to respond to all your requests whenever you need help. Almost all our help desk staff representatives have lots of years of experience in the Linux website hosting packages world, which suggests that you can constantly count on quick and appropriate answers to your queries.
An Easy–to–Navigate Help Center
In the Web Hosting Control Panel you’ll find an easy–to–browse Help section where you can get quick hints on how you can use our web hosting services. You can get the answers to your queries in our F.A.Q. database, find more tips in the web hosting account management articles or check the how–to video tutorials.