Help and Support Channels

  • 1 hour ticket response time
  • A 1–hour Inquiry Reply Guarantee

  • Our customer support team is available 24/7/365 to reply to all of your support tickets. Every single ticket you send to us shall be responded to within no more than 60 mins. If your issue demands help from one of our administrators, we are going to address the ticket to the technician on shift and will notify you that the situation is under control.

  • Top quality support service
  • Expert Client Support Service

  • We give you 24 hours a day tech assistance via a super–fast ticketing platform included in your Control Panel. You could e mail us whenever you want about any of the packages that come installed in advance on the virtual server, which include the desired OS, the server admin panel and our custom created Web Hosting Control Panel.

  • Intuitive help center
  • A Descriptive Help Zone

  • In the Web Hosting Control Panel that is included cost–free in your virtual server, you’ll discover an interesting Help zone, containing all you need to be informed about when administering your sites and applications. We have introduced a wide range of how–to reports and video training that illustrate the common web site maintenance responsibilities in an easy–to–understand fashion.