Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • We offer a 1–hour reaction guarantee with all our Linux website hosting packages packages, which means that every single support request you submit is going to be reacted to in only 1 hour max. Our support crew members have been trained to very quickly resolve any case and to ensure that you get prompt information on any situation that you might have.

  • Top quality support service
  • A Top–quality Support Service

  • Get in touch with us at any time needed. Our team of qualified professionals will undoubtedly be on–line for you 24x7x365 to respond to all your questions and to solve any issue you will likely have. You are able to post a help and support ticket from your Web Hosting Control Panel or send us an email anytime. Moreover, on business days, you can phone us or use the online chat alternative.

  • Intuitive help center
  • An Intuitive Help Section

  • Should you need guidance while operating within the Control Panel, you’ll be able to always just click the Help control key and see your issue in the selection of articles that will show up. We have as well turned almost all the content articles into educational videos. The catalogue of instructional videos will come up if you click on the Videos button present on the top right.