One of the usual reasons to get a server of your own is that you will have complete control over the software environment and you'll be able to install anything you wish. This will enable you to run apps which need certain software in order to be present on the server, which is not possible with a shared Internet hosting server in which you are able to install software just inside the account, but not on a root level. In case you are not very acquainted with this sort of matters, however, you may encounter issues due to the fact that managing a server of your own differs from managing a regular shared web hosting account. In this light, we offer an upgrade with our server solutions called Installation & Troubleshooting, thus our administrators can easily take care of different tasks which should be done or can resolve many problems that you could encounter.
Installation and Troubleshooting in VPS
The upgrade can be ordered for any one of the virtual private server plans regardless of the Operating System and Control Panel that you have chosen or the task that you need to be done as our administrators will help you with anything related to the software on the hosting server. This includes, but isn't limited to, setting up third-party software, setting up hosting server options, troubleshooting scripts when they don't work adequately, etc. The upgrade provides an hour of work and if a particular task requires less time, the rest of the minutes shall be available for the future and will be listed inside the VPS billing CP. You could use the Installation & Troubleshooting service either as a standalone upgrade or as an addition to the Managed Services upgrade, which provides half an hour of custom work on your hosting server. In this way, you may work on your Internet sites without needing to worry that you'll not be able to use some application or losing time on complex issues.
Installation and Troubleshooting in Dedicated Hosting
The upgrade is available with all our Linux dedicated servers hosting packages and if you add it, our knowledgeable admins can help you with everything on your machine. For example setting up any third-party software that you may want to use on the server and troubleshooting any script which functions badly or doesn't run at all. Our upgrade features 1 hour of work and in case a certain task is not very time-consuming, we shall add the remaining time to your account. You'll be able to see how many minutes are left in your billing Control Panel and use them anytime you require support again. The Installation & Troubleshooting upgrade can be acquired at any time, so if you require something to be installed in the very beginning, you could add it to your order during the sign up procedure, while if you need support later on, you can add it from the server billing area. 30 minutes of custom work are supplied with our Managed Services pack also, but just in case you need more work to be done on the server, the Installation & Troubleshooting upgrade will be a guarantee that your applications shall be installed and set up in the best feasible way.